![]() Phone scheduling calls keep your staff unfocused and distracted most of the day. Gloria Mark, who studies digital distraction at the University of California, Irvine, says “multiple studies show it takes an average of 23 minutes and 15 seconds to return to the original task after an interruption.” Patients schedule appointments and receive reminders directly from the software, freeing your staff to focus on patients at the office. This process accumulates an average cost of $5,500 a year or more (based on 1 hour a day and an employee wage of $20 an hour).Įliminate wasted time by implementing an online, automated scheduling software. It only takes 7 scheduling calls to fill an hour of your staff’s time each day. notes, “The average phone call to schedule, reschedule, or cancel an appointment takes over eight minutes.” Here are the top 5 reasons for considering an online scheduling software this year: 1. ![]() Online scheduling software programs eliminate wasted time and increase medical office efficiency. That said, they can also suck up a ton of your staff’s time, which is often at a premium. Scheduling duties like negotiating follow-ups, sending reminders, and creating new appointments are all pivotal to a successful clinical workflow. Each week, your office schedules hundreds of appointments.
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